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Please remember that the Client Care Team is currently unable to respond to enquiries within their usual timeframe. We kindly ask that you refrain from contacting them during this period. Rest assured, the team is committed to addressing your queries as swiftly as possible.
If you have an error when trying to sign in to your account, please note that your username may have been updated to your current Chanel email address (e.g. @chanel.com instead of @chanel.co.uk). Please use your email as your username.